Blog

Technology expertise, advice and tips

Posts by Jeremy Spivey

  1. What Is a Ghost User? 

    Ghost users, commonly referred to as “ghost accounts,” are active accounts tied to former employees on a corporate network. Despite their departure from the company, these accounts remain accessible, presenting security and operational challenges that organizations must address. Ghost users introduce a dual threat to corporate networks. Criminals exploit these accounts to obtain credentials for…

  2. Minimizing The Cost Of Downtime

    In today’s fast-paced business landscape, the role of your IT team in minimizing downtime has never been more crucial. The cost of a single workstation’s inactivity can escalate rapidly, often exceeding a thousand dollars per day. Despite technological advancements, even industry giants with redundant networks can’t entirely shield themselves from the repercussions of downtime. Understanding…

  3. Ransomware: The New Normal for Businesses

    As the digital landscape evolves, so do the threats that businesses face in the form of cybercrime. The days of relying solely on preventive measures to safeguard your network and data are long gone. With the surge in ransomware attacks, business email compromise, and password exfiltration, cybercriminals have become more adept at breaching even the…

  4. The Importance of Network Documentation

    Imagine this scenario: a valuable member of your IT team leaves the company, taking their knowledge of the network with them. Without proper documentation, you have a black box, unsure of how to manage and maintain the network effectively. This can lead to chaos, downtime, and costly mistakes. Documentation is the key to ensuring continuity…

  5. Phishing: The #1 Cyberattack

    Phishing is a type of online scam where cybercriminals send fake emails, text messages, or phone calls that look like they’re from legitimate sources like banks or government agencies. Their goal is to trick you into sharing personal information such as your passwords, credit card numbers, or Social Security info. To make matters worse, it…

  6. 3 IT Services Provider Red Flags

    Selecting a managed IT services provider (MSP) is stressful, especially if you’re transitioning from a messy situation.  The last thing you need in your life is more IT problems, so it’s appealing to go with the MSP that’s most confident that your transition will be easy and seamless. It’s important to consider how justified that…

  7. Managed IT Service Provider: A Buyers Guide

    If you’re considering a new Managed IT Service Provider (MSP) for your business, you probably know how difficult it is to assess them objectively.  Many MSPs tout objective measures like Average Response Time and Mean Time to Resolve. These are important measures, but they can be manipulated by responding before a technician is ready to…

  8. What Small and Mid-size Businesses Really Need to Know About Ransomware

    If you’ve been reading technology news lately, you’ve probably seen some sensational headlines about one of the recent ransomware attacks.  What does it really mean for the average small or mid-size business? Ransomware is malware that locks your files away and charges you money to get them back.  It is generally transmitted via email attachment…

  9. Unpatched Vulnerabilities, New Legislation and the FBI Pushing Against a Ransomware Payment Ban

    The expanding threat landscape is making ransomware one of the few bipartisan issues in Congress right now.  But an FBI expert’s testimony proves there are still no easy answers.  Here are the top cybersecurity stories for small and midsize business executives in late July. Software Vulnerabilities Take 6 Months to Patch A recent study found…

  10. What Is a Perimeter Defense?  How to Layer Security

    The explosion of ransomware has many security experts arguing forcefully against a perimeter-only security model.  These experts point out that this approach has led to cyberattacks that have caused billions of dollars of economic damage.  But what is perimeter security?  What does it leave out?  And what should you do instead? Network Vs. Physical Security…