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Category Archives: Industry News

  1. When Value-Based Pricing Isn’t Valuable

    How often have you told a provider they are priced higher than their competition, only to be told they “provide more value?”  If they’re pressed, they’ll provide a list of features that make their product cost more – and most of them are worthless. Value-based pricing is a great economic concept – if I can…

  2. Three Things You Don’t Want to Hear in an IT Services Provider’s Sales Pitch

    Selecting a managed IT services provider (MSP) is stressful, especially if you’re transitioning from a messy situation.  The last thing you need in your life is more IT problems, so it’s appealing to go with the MSP that’s most confident that your transition will be easy and seamless. It’s important to consider how justified that…

  3. CEO Impersonation Fraud is Still a Big Problem

    We’ve talked about the dangers of CEO Fraud in the past.  This fraud involves a criminal impersonating a company’s CEO.  Often, the impersonator requests a transfer of money to complete a time-sensitive deal. These attacks are very different than the poorly-crafted malware emails that land in your inbox every week; they are meticulously planned, often…

  4. Better Use of Technology Equals Higher Profits. The Data is Hard to Ignore.

    In a previous blog post, we outlined three ways that technology drives business success: better communication, better inventory management and better knowledge management.  Attaching hard numbers to the benefit is much more difficult – that would require a large amount of research, covering thousands of small businesses. Fortunately, Deloitte has just finished such a study. …

  5. How Does Technology Really Drive Business Success?

    If you’ve ever read an article from one of the big consulting firms, it’s clear they’re pretty excited about technology, but it’s not clear why.  Is it the social matrix?  The frictionless blockchain-enabled business?  What does that stuff mean anyway? Unless your company cares more about its market cap than its cash flow, you probably…

  6. Do the Ryzen and EPYC Security Flaws Impact My Business? (Even More Processor Security Issues!?!)

    You may have seen another batch of processor security issues in the news recently.  These aren’t the Spectre and Meltdown flaws seen in Intel chips months ago – these focus on relatively new processors made by competitor AMD.  As usual, they have some scary names made up by the “security company” that disclosed them in…

  7. Less Data, Fewer Problems

    Now that the European Union’s GDPR regulations are in place, many companies are starting to think about data security more heavily than ever.  But even if your business doesn’t have any clients in the EU, data security is still a major concern.  What happens if customer data leaks out of your network (or your doors)? …

  8. Planning is the Best Way to Deal with Business Technology Volatility

    Market Volatility Serves as a Reminder that Technology Volatility Can Hurt Your Business, Too Last week was a crazy week for the stock market.  The past two years have seen dramatic changes in the world – Brexit, the election of the current administration, a government shutdown and finally the North Korean nuclear crisis.  Through it…

  9. Using Data to Improve Your Business

    “Big Data” has been one of the big buzz-phrases in corporate strategies for a few years.  The focus on big data started out as a straightforward question: “How do we make better use of all the data coming into our business by identifying the data that actually matters and using it to make decisions?”  It…

  10. Is the Technology Skills Gap Affecting Your Company?

    One of the biggest technology challenges facing companies isn’t technological at all – it’s the lack of people with the skills necessary to build and execute a strong technology strategy.  According to CIO magazine, US businesses posted 604,000 IT job openings in the third quarter of 2017 alone.  This problem isn’t likely to get any…