IT Support in Durham
WingSwept is the go-to choice for reliable and customized IT support in Durham. With our flexible terms, we are dedicated to providing strategic tech guidance that will enhance your efficiency. Our comprehensive managed IT services and support are designed to align with your evolving business goals, whether you need assistance in streamlining workflows, integrating new technologies, or resolving any technical issues that may arise.
As a trusted IT support provider in Durham for over two decades, we seamlessly integrate with your unique needs to help you scale your operations. When it comes to IT support, Durham businesses confidently choose WingSwept.
MANAGED IT SUPPORT – DURHAM, NC
Whether you are in need of comprehensive managed IT support or supplementary co-managed IT support to optimize your internal IT operations, WingSwept has the flexibility to adapt to your existing IT framework. We offer a variety of customizable options that cater to businesses of all sizes and requirements.
If you require a managed IT service to handle everything, we offer full-service IT management with the expertise and necessary tools to grow with your company. On the other hand, Businesses with internal IT teams may only require escalation support & network maintenance. Alternatively, first-level help desk support is a great option for your IT department that prefers to concentrate on higher-tier issues.
BENEFITS OF IT CYBERSECURITY – DURHAM, NC
Security isn’t convenient, but a proactive approach and the right tools in place will mitigate inevitable attacks. WingSwept provides a wide range of Cybersecurity Services to businesses in the Durham area. Backed by several CISSP Certified experts on staff, with more than two decades of experience, we generate a reliable and comprehensive IT cybersecurity plan designed for your team’s ease-of-use, including:
Risk Assessment
We will work to identify your vulnerabilities and to understand your business & assets. Our team will analyze your network, hardware, software, policies, and security practices to identify vulnerabilities and recommend mitigation strategies.
Cybersecurity Strategy
We will provide you with expert advice on cybersecurity architecture and policies, tailored to your specific needs and risk tolerance. We will help you develop a comprehensive security plan that addresses your immediate and long-term goals.
24/7 event monitoring and incident response
We have a team of experienced security analysts who are constantly monitoring our clients' systems for any signs of threats.
SECURITY COMPLIANCE FOR DURHAM, NC BUSINESSES
As a NIST 800-171 compliant government contractor, we have firsthand experience in collaborating with highly regulated industries, as well as federal, state, and local governments, to ensure operational compliance. This background strengthens the value of our IT consulting in Durham, where many organizations require guidance to meet strict regulatory and security standards.
Whether you want to improve your existing compliance rating or strive to meet regulatory requirements for the first time, we offer continuous or as-needed consulting services in Durham, NC in addition to traditional IT managed services. Our team supports organizations that need reliable IT support in Durham as they navigate frameworks such as NIST 800-171, CMMC, HIPAA, and PCI-DSS.
Our team of compliance experts can assist your business at any stage. Whether it involves refreshing policies, procedures, and documentation or providing a tailored set of comprehensive documents personalized to your needs. This is especially valuable for organizations seeking scalable small business IT support in Durham, NC to keep operations running smoothly while maintaining compliance.
As a function of Government contracting, our Application Development team undergoes annual assessments for GovRAMP and FedRAMP® compliance, making WingSwept the only small business IT Managed Services provider to carry that rigorous distinction.
4 Key Benefits of Choosing WingSwept for IT Support in Durham
- Personalized Service Pods: A dedicated team of engineers familiar with your environment, ensuring consistent and proactive IT support.
- Industry-Leading Cybersecurity: Advanced threat detection, 24/7 monitoring, and security training to protect your data and business.
- Fast, Reliable Support: With a 3:1 client-to-engineer ratio, we guarantee responsive service that minimizes downtime.
- Employee-Owned Company: Our team is invested in your success, ensuring long-term stability and exceptional service.
Durham Business's IT Experience
“Ike was able to fix the issue quickly. Called daily to follow up. Very pleased with his service!”
NEAL, BRADSHER & TAYLOR, P.A.
– Durham, NC
“Thank you very much for the quick response and resolution! Awesome Job!”
– Durham, NC
Managed IT Services for Businesses in Durham, NC
WingSwept
Computer support and services in Garner, North Carolina
800 Benson Rd, Garner, NC 27529
Support Phone: (919) 779-0954
Sales Phone: (919)600-5190
it support in cary nc
What is the Difference Between Managed and Co-Managed IT Services in Durham?
Managed IT services provide complete, fully outsourced IT support for Durham businesses. With this model, a managed services provider (MSP) handles everything—24/7 monitoring, maintenance, cybersecurity, help desk support, strategic planning, data backups, and overall technology management. Managed IT is ideal for organizations in Durham that don’t have internal IT staff or prefer an IT solution with predictable costs and minimal internal involvement.
Co-managed IT services, on the other hand, are designed for Durham businesses that already have an internal IT team and want additional support. An MSP works alongside your internal IT team as a collaborative partner, filling specific gaps as needed. This may include higher-level expertise such as advanced cybersecurity and infrastructure planning, or lower-level support like help desk services to reduce day-to-day workload. Co-managed IT provides flexibility, added tools, and extra capacity, allowing your IT team to stay focused on strategic initiatives while ensuring your technology environment remains secure, efficient, and well-supported.
How Do Compliance Consultants Help Durham Businesses Meet Industry-Specific Compliance Requirements?
WingSwept consultants help Durham businesses meet industry-specific compliance requirements by aligning IT systems, security controls, and processes with applicable regulations. Our team works to identify compliance gaps, and implement solutions such as cybersecurity protections, access controls, monitoring, and documentation support. Through ongoing managed and co-managed IT services, WingSwept helps businesses maintain compliance, reduce risk, and stay audit-ready.
Why Is Cybersecurity Important for Durham Businesses?
Cybersecurity is essential for Durham businesses as cyber threats increasingly target organizations of all sizes. Common risks such as ransomware, phishing attacks, unsecured remote access, and outdated systems can lead to data breaches, operational downtime, regulatory penalties, and financial loss.
At WingSwept, we help Durham businesses mitigate these risks through a comprehensive, layered cybersecurity approach. Our services include 24/7 system monitoring, advanced endpoint and email security, secure data backups, and proactive patch management. By identifying vulnerabilities early and responding to threats quickly, WingSwept helps organizations protect sensitive data, maintain compliance, and ensure reliable, uninterrupted business operations.
Start A Conversation
Begin the journey to improve your IT infrastructure today. Complete the form below to initiate a low-pressure, educational conversation. Our team is ready to offer guidance and expertise. Should we not align with your needs, we’re happy to suggest alternative solutions.