Managed IT Services

Managed IT Services


Maximize your technology ROI by optimizing your infrastructure, securing networks & data, and proactively eliminating techrelated issues. We help businesses manage the increasing complexity of IT, cybersecurity, and compliance, keeping employees productive, and minimizing the risk of network failures, security breaches, data loss, and viruses. We do this by combining proactive strategic guidance, network planning, and daytoday administration.

Proactive IT Support

When we welcome new managed IT services clients, our priority is addressing any daytoday reliability or security concerns. Reducing the amount of reactive, break/fix work allows both WingSwept and our clients to focus on midand longterm IT planning, implementing new technologies that produce far more savings than they cost.

Network Support

We will keep your computer network running smoothly by quickly addressing issues before they cause downtime. This is done by optimizing and proactively monitoring your servers to keep them fast and free of viruses & malware. We will also monitor the desktops, laptops, and mobile devices that connect to these servers to ensure they are providing your employees with the necessary resources to be productive.

Software Support

As a function of proactive IT support, we provide comprehensive patch management for over 90 common thirdparty programs, as well as workstation performance improvement. We also offer lineofbusiness application support (e.g. accounting software, design software, ERP, etc.), including implementation, ongoing support, routine updates, as well as architecting and managing the infrastructure to support those applications.

Quarterly Business Reviews

To ensure our support remains aligned with your uptodate business goals, we work with you to define a schedule for regular technology reviews. Your dedicated primary and secondary Customer Success Managers will meet with your management team to discuss valuable information relevant to your business, industry, and unique technology needs. This includes administrative items, like forecasting your future IT expenses, a 3year plan for hardware and renewals, and detailed reports on your IT assets, as well as topical updates around security, compliance, and emerging technologies.

IT help Desk Support

Every organization experiences daytoday technology issues. When these issues arise, we provide expedited 24/7 managed IT support to our clients, with an emphasis on frequent communication. Our local team of knowledgeable managed IT experts is equipped to provide your employees with the assistance they need to keep your organization running smoothly. From simple email access questions to complex server challenges and security incidence response, our IT experts have the knowledge and experience to resolve your issues quickly and efficiently.

Fully Managed IT Support

Fully managed IT is a comprehensive IT service that takes care of all aspects of your business’s IT infrastructure. This means that you can focus on running your business, while your IT is handled by experts.
Learn more about Fully Managed IT Support (We have no IT staff)

CoManaged IT Support

Comanaged IT is a partnership between your inhouse IT team and a managed service provider. This allows you to get the best of both worlds: the expertise, resources, and shared tool stack of an MSP, combined with the familiarity of your internal team.
Learn more about CoManaged IT Support (We have IT staff)


Satisfied clients are our top priority. We believe that the best way to achieve this is to foster longstanding relationships between clients and engineers. We prioritize employee training and maintain a healthy ratio of clients to engineers. This ensures that our customers benefit from working with engineers who understand their users’ needs and provide the attention they deserve. As a result, most of our clients have been with us for over 10 years despite having zero longterm contracts.

Unlike many other IT service providers, we take a holistic approach to IT solutions. When making recommendations, we not only factor in productivity concerns, but also believe that cybersecurity, reputation, and employee morale are important considerations. We do all of this with the understanding that solutions must be cost effective.

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CALL US 919.779.0954 or  REQUEST A CALL BACK


It’s no secret that great customer service is what differentiates WingSwept from other IT service providers. Our employees are knowledgeable, patient, friendly, and they’re dedicated to keeping your team operating at full speed. Here are some of the compliments we’ve received from current clients:

    • Over the last 14 years WingSwept has been instrumental in the implementation of numerous technological advances in our firm. In today's competitive environment, CPAs have to stay on the cutting edge and WingSwept keeps us there.

    • We've been using WingSwept for many years and they are excellent and highly recommend them to other small and medium businesses. They are very prompt, and have high integrity.

    • I don’t know if it’s just coincidence or what but things around here have been working so smoothly since we started working with you guys. I thought it was just me but I asked around and everyone around here is really happy with what you guys are doing.

    • "I wanted to drop you a line and let you know how awesome the WingSwept team has been this week. They are always great, but this week in particular we needed speedy help with a number of issues. Dylan, James and Calin really came through and I wanted to make sure you knew about it. Thank you and your team, it has been much appreciated!"

    • “Tony Pruter jumped on this and solved the issue within minutes of our request! Awesome!!! What may be simple to your team is sometimes something that is impossible for an end user. You all seem to really know that... We love working with all of you!!”



    • “Your group that services Guilford Plumbing is excellent. We appreciate the attention they all provide.”

    • "Your guys are just plain awesome to work with! We love them!"

    • "Wow! I’m impressed! A matter of minutes in a Go To Mtg and we have a new capability on our desktops. I just tested it and it works exactly as we envisioned that it could. Thanks so much for the phenomenal support! WingSwept once again demonstrates their focused customer service."

      Government Client

      Application Development Services