Small Business IT Support

Managing technology in a small business can be an incredible burden unless you have the right IT partner. That is especially true if you are the accidental IT manager, which is the role that many small business owners and financial executives find themselves filling. Downtime is a huge productivity killer and there’s no way you can stay ahead of the latest attack strategies in malware and phishing. Servers that are out of date or not actively maintained can easily lead to loss of data or software access, shutting down your ability to conduct day-to-day operations.

We can relieve your stress with small business IT support that will help you fully leverage technology to meet your specific, unique goals, while also minimizing your risk of network failure, security breaches and data loss. With WingSwept’s Managed IT Services you can be confident that you have the IT infrastructure in place to rest easy knowing your data and network are protected.

Small Business IT Problems

If any of these statements apply to you, we’d highly encourage you to contact us:

You don’t have a formal IT plan and don’t know when/where to invest in technology.
You are concerned about the security of your network and data.
You have not trained your employees on how to avoid phishing attacks.
You are experiencing too much downtime.
Your DIY IT support policy for employees no longer works.
Your current IT provider is not meeting your needs on response time, customer service, price, etc.
Your technology infrastructure no longer supports your business needs.
You know you need small business IT services but you don’t know where to start.

As a small business, every dollar you spend needs to have an impact. We understand what that means, and through managed IT services we will help you maximize the ROI from your technology, remove hidden IT costs by reliably solving problems when they occur and eliminate technology headaches for your employees without having to add IT staff.

If your business has between 10 and a few hundred users and is based in Raleigh, Cary, Garner, Durham or another Triangle area city or town, WingSwept can transform the way you leverage technology to achieve your business objectives.

Cybersecurity

Cyber attacks against businesses of all sizes continue to increase. Being a small business no longer is a shield. Ransomware and spear phishing attacks can pay off handsomely for hackers and they will go after the weakest pray. You need small business IT support that is going to help you identify your vulnerabilities and work to strengthen them.

It wasn’t that long ago that you could put a firewall up and strong anti-virus protection in place and feel confident about your security. But now manipulative social engineering experts have blown by those methods of protection, requiring small business IT services to be put in place to bring any level of comfort to business leaders.

Of course, your organization’s cybersecurity is only as strong as its weakest link. If your employees don’t know how to identify and avoid phishing attempts then you are leaving one of your biggest vulnerabilities wide open. Small business IT consulting from WingSwept will help you train your employees to be ever vigilant.

Small Business IT Solutions

Many small businesses struggle to keep up with the technical support and maintenance required for their technology and from their employees. The result is often poorly performing technology systems and frustrated employees. We understand your pain. We have many clients who were experiencing the same issues before we started working with them.

WingSwept will provide you with the small business IT solutions that you need to optimize your technology for the way your organization works. Our team understands the increasing complexity of IT and has the technical capabilities to help you build, or reconstruct, a technology infrastructure specifically suited for your business.

Our IT helpdesk team constantly receives strong praise from our clients for the customer service they provide. Like you, we know how important our team is to our business, which is why we continue to invest in them individually and in our company culture as a whole. In fact, WingSwept was named the #1 Medium-Sized Employer in the Triangle by Business North Carolina’s 2021 Best Employers in NC.

And you should know – WingSwept is financially sound and built to last. We’ve been profitable every month for the last 10 years. That is a fact that should be very important to you because when you choose an IT service provider to provide small business IT support for your organization it’s going to be best for you if it’s a long-term relationship. Choosing an IT partner that is on shaky ground financially will likely lead to wasted money and heartbreak.

If your business is based in Raleigh, Cary, Knightdale, Clayton or a surrounding Triangle area city or town, WingSwept can help you protect your network and assets and maximize your technology ROI. Call us today at 919.779.0954 or submit an online request!

Here’s what our clients have to say about our service:

“I wanted to drop you a line and let you know how awesome the WingSwept team has been this week. They are always great, but this week in particular we needed speedy help with a number of issues. Dylan, James and Calin really came through and I wanted to make sure you knew about it. Thank you and your team, it has been much appreciated!”

-Jessica, Animal Medical Center of Garner

“I don’t know if it’s just coincidence or what but things around here have been working so smoothly since we started working with you guys. I thought it was just me but I asked around and everyone around here is really happy with what you guys are doing.”

-Mike, Sir Raleigh Electric