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  1. Three Signs an Employee Isn’t Contributing To Their Full Potential

    Successful businesses set goals.  Most employees know whether they are meeting company expectations based on important metrics.  They can take the form of sales goals, billable hours, customer problems resolved, deliveries made, or something else entirely.  These metrics help businesses ensure that employees are contributing to the company, but they don’t necessarily ensure the employee…

  2. Managed IT Services Contracts and Crooked Mattress Stores

    Mattress stores are finally getting their due punishment.  Ten years ago, you could barely find a mattress online.  Today 12% of all mattresses are sold online by direct-to-consumer companies like Casper, Purple, Helix and many others. Maybe mattress stores will disappear. Certainly, nobody will miss the mattress store sales model.  They intentionally change names of…

  3. A Quick Word About Your General Liability / E&O Insurance

    Every business needs general liability insurance.  It’s affordable, and it protects you from losing your life’s work due to a single rare event.  Professional services companies also need professional liability (E&O) insurance for the same reasons. Neither of these insurance policies, however, typically covers cybersecurity threats.  Strong network security can reduce the threat of cyberfraud,…

  4. In the Business of Losing Money?

    It hasn’t been a good year for large companies going public.  When Lyft went public in March at $72, it’s price immediately fell through the floor, and it’s currently sitting at $40.  Uber went public in May at $45, and it’s currently sitting at $31.  Peloton dropped 11% on its first day.  WeWork announced an…

  5. Antique Passwords Are Very Expensive

    Password policies can be frustrating for you and your employees, and many companies do a poor job explaining why they should be in place.  Here’s how they help your business stay safe from security threats. The One Key to Rule Them All Sometimes people need to provide a spare house key to someone so that…

  6. The Undying Business System Revolution

    Have you heard about Agile?  It’s the hot new business system, replacing Six-Sigma as the most sought-after resume tag.  When it comes to successful businesses, it’s out with the black belt, and in with the scrum master.  Like most business systems, Six-Sigma was doomed to eventually fall out of vogue; after all, Six-Sigma took over…

  7. What Is the Goal of Your Business?

    Some business owners start out with lofty aspirations.  For many, however, the goal of starting a business instead of working at someone else’s isn’t a world-changing one.  Some owners don’t enjoy working for someone else and want to try working for themselves.  Some have worked at a “successful” business and felt that they could do…

  8. Data Sprawl (and Why Your Business Needs Zoning Regulations)

    Houston is famous for having no zoning regulations, and it leads to some pretty odd scenes.  While there’s something to be said for freedom to do what you want with your land, it’s hard to look at a skyscraper right next to a single-family house and wonder if that’s really the best scenario for anyone. …

  9. Data Backups Alone Can’t Save You from a Hurricane

    The first hurricane of the season is scheduled to hit Florida, and many businesses in that state are readying their contingency planning.  Hurricanes aren’t uncommon for most areas of Florida; any business that’s been around for a few years has been through this process before. North Carolina gets its share of hurricanes, but for most…

  10. Three Ways Around the Hiring Challenge

    If you’ve hired anyone recently, you know that hiring isn’t fun right now.  Unemployment is under 4% in the Triangle.  Unemployment hovers just above 200,000, a historically low range.  Some industries have even tighter employment markets than these numbers.  If you need a skillset, then the people with that skillset are working for somebody else…