Blog

Technology expertise, advice and tips

Category Archives: Business Tips

  1. Cyberattackers Attempt to Poison Entire Town (and other February 2021 IT threats)

    Cyberattacks keep CEOs, governments and IT professionals up at night.  But the latest attack in Florida is especially hard to swallow.  Hackers (Briefly) Poison Water Supply Remotely A worst-case scenario cyberattack was nearly executed earlier this month when a hacker gained access to a small Florida town’s water supply system and increased the lye concentration…

  2. Keeping Your Business Safe in the Post-Pandemic World of Cybercrime

    Before 2020, many companies took a cybersecurity posture equivalent to buying a car with great brakes, headlights and wiper blades, but no seatbelts or airbags. Most small businesses were focused almost exclusively on preventing cyberattacks. Antivirus and anti-malware programs blocked dangerous software from being executed. Password policies ensured that old, hacked passwords weren’t used on…

  3. What is Cyber Insurance, and Why Does My SMB Need It?

    What is Cyber Insurance? A cyber insurance policy covers damage to you and/or damage to your clients and vendors from a cyberattack on your business. Although each policy is different, covered costs can include business interruption, data recovery, investigative services, legal fees, and the costs of providing legally required notifications and credit monitoring services to…

  4. Three Questions for Your Line-of-Business Software Provider

    If you run a business, there’s a good chance that you are using a line-of-business (LOB) application – software built specifically for businesses in your industry to get things done.  If you’re in a big industry, it’s probably made by a billion-dollar software company.  If there are only a few thousand companies like yours in…

  5. For Most Employees, Culture Drives Productivity

    When COVID-19 hit in March, there was a lot of fast movement by IT teams to get employees working productively from home.  Most people felt like the following few weeks would be a very challenging time.  But then weeks out of the office started to look more like months and then quarters, and the focus…

  6. Two Situations Where Delaying Hardware Purchases Makes Sense

    It’s been a year of uncertainty.  Nobody knows when schools will fully open.  Nobody knows when offices will open. Nobody knows when they’ll go to an arena, if there will be another stimulus, or who will be president in six months.  It’s natural in these situations for businesses to minimize expenses so they can stay…

  7. A Growing Concern: Data Loss

    Many businesses have spent the last several months worried about their short- and long-term survival due to the economic shutdown.  After companies deal with the immediate needs of working remotely and revenue preservation, however, it’s a great time to address some of the other events that can quickly turn profitable companies upside down.  This is…

  8. A Growing Concern: Planning for Success and Succession

    Many businesses have spent the last several months worried about their short- and long-term survival due to the economic shutdown.  After organizations deal with the immediate needs of working remotely and revenue preservation, however, it’s a great time to address some of the other events that can quickly turn profitable companies upside down.  This month,…

  9. Knowledge Management’s New Importance

    If you don’t have great processes to gather and store important information across your entire company, remote workers are really going to hurt your bottom line.  Here’s how. One of your employees picks up a ringing phone (at home, of course; we’re still in the age of COVID-19). The person on the other end identifies…

  10. Three Tools for Longer-Term Remote Work (That Aren’t Technology)

    If you felt like you were totally unprepared for the transitions you had to make in the first days of the Coronavirus crisis, don’t feel bad; so was the rest of the world.  Hertz went bankrupt 12 days after the CEO described it as an exceptionally resilient company.  A Congressional oversight meeting got Zoom-bombed because…