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Category Archives: Managed Services

  1. Projecting What Your Business Looks Like in 2025

    One of the most common aphorisms in investment is that the markets hate uncertainty.  Businesses hate it, too, and for good reason.   Businesses make money by investing in the ability to deliver their goods and services more efficiently, and make their money back through increased profit margins on each future sale.  But if they plan…

  2. Two Signs You’ve Outgrown Your One-Person Technology Team

    Most companies start out with zero IT support staff, if you exclude the person who has to stop what they’re doing and figure out what’s going on when technology stops working.  As the company grows, that person might track down a freelancer they can pay to come help with the network when they get in…

  3. Every Risk Doesn’t Lead to a Cataclysm

    Risk has always been a potent marketing tool.  First, an advertiser finds some latent fear – a health crisis, a major vehicle repair, a tax audit – and then they blow the issue up, to get your heart beating faster.  Now that they have your attention, they tell you that for a price, they can…

  4. Does Your Office Have an Evil Genius?

    If you watched more than a handful of cartoons as a kid, you remember all of the evil geniuses.  Their names were different in each show, but they were always trying to rule the world, and the heroes always stopped them.  Did you ever wonder if the heroes could make the world a better place…

  5. Ready, Fire, Aim! Four IT Changes that Require Advanced Planning

    Sometimes you must make decisions quickly in the business world.  Some opportunities are short-lived, and some problems need to be addressed quickly.  Other problems just aren’t worth the extra time you’d put into solving them perfectly. Of course, there are also times where quick decisions can lead to big problems.  Unfortunately, these problems don’t always…

  6. Your Prospects Probably Don’t Have a Clear Buying Process

    There are very few things that all businesses have to do in order to be successful.  One of those is to sell products or services.  No matter how good you or your product is, if you can’t convince the customer to buy it, your business won’t last long. There are plenty of reasons why selling…

  7. Managing Your Business Through a Natural Disaster

    With hurricane Florence en route to North Carolina, people are getting nervous and planning ahead to take care of themselves and their family.  For company executives, however, there’s an additional layer of stress.  How a company performs during the worst of times determines how well equipped it will be to succeed during the best of…

  8. What Cyber Threats Do Small and Midsize Businesses Really Face?

    For several years now, there have plenty of scary headlines out there referencing billions in losses due to ransomware.  But are those losses real or estimated?  How is ransomware being defined?  And why do these stories always seem to be pushed by someone selling cybersecurity software? Insurance provider NAS has released top-level data from their…

  9. Technology Alone Is a Terrible Security Strategy

    Ransomware has had its ten minutes of fame.  For a while there, it seemed like every technology article was about how ransomware was hitting another major company.  Pretty soon, the media got bored and moved on to something else.  Executives handed the responsibility of managing ransomware threats over to the IT department, and everyone moved…

  10. When Value-Based Pricing Isn’t Valuable

    How often have you told a provider they are priced higher than their competition, only to be told they “provide more value?”  If they’re pressed, they’ll provide a list of features that make their product cost more – and most of them are worthless. Value-based pricing is a great economic concept – if I can…