In today’s fast-paced business landscape, the role of your IT team in minimizing downtime has never been more crucial. The cost of a single workstation’s inactivity can escalate rapidly, often exceeding a thousand dollars per day. Despite technological advancements, even industry giants with redundant networks can’t entirely shield themselves from the repercussions of downtime. Understanding…
Category Archives: Managed IT Service
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Minimizing The Cost Of Downtime
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The Importance of Network Documentation
Imagine this scenario: a valuable member of your IT team leaves the company, taking their knowledge of the network with them. Without proper documentation, you have a black box, unsure of how to manage and maintain the network effectively. This can lead to chaos, downtime, and costly mistakes. Documentation is the key to ensuring continuity…
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Data Backup: Myths vs. Reality
Does your organization have backups? Many may quickly respond with an affirmative response, but they may subscribe to myths about backups. Someone may say, “Back up their critical infrastructure, check that box, and move on.” When choosing a backup solution, method, and configuration, it’s crucial to make the right considerations. Critical Foundation: Separation of Control…
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Managed IT Service Provider: A Buyers Guide
If you’re considering a new Managed IT Service Provider (MSP) for your business, you probably know how difficult it is to assess them objectively. Many MSPs tout objective measures like Average Response Time and Mean Time to Resolve. These are important measures, but they can be manipulated by responding before a technician is ready to…
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How Much Bandwidth Does Your Business Need?
Whether you’re moving to a new office, your contract is up or your business is growing, determining how much bandwidth you need is more stressful than it should be. Overshoot, and you could be stuck in a contract overpaying for years. Go with too little, and you could be revising your contract long before you’d…
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Preparing Your Business for a Major Storm or Hurricane
Many businesses fail to prepare for major storms because they seem like a remote possibility until they’re right in front of you. Hurricanes are the most common natural disasters in North Carolina, and if your business is in the line of one, it can have a big impact. There are two levels of preparation that…
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A Growing Concern: Data Loss
There are plenty of statistics out there about disaster recovery. The Federal Emergency Management Agency (FEMA) says 65% of businesses fail within two years of a disaster, while the Small Business Administration (SBA) says it’s 90%. That’s a wide range, but it doesn’t matter too much, because either one is terrible. Businesses do fail during…
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Three Ways to Prevent Smartphones from Compromising Your Business Data Security
Most businesses of any size have some level of network security in place, especially if they’re heavily regulated or retain sensitive customer data. That’s because most businessowners know a fellow owner who has had to deal with the fallout of a business security lapse. That might include stolen data, ransomware, social engineering, or a salesperson…
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Should I Use Consumer Class Computers for My Business?
Disposable Technology Is Expensive It seems like nothing is built to last anymore. Incandescent bulbs, if you can get them, last around 1,500 hours. But an incandescent light bulb built in the late 1890’s has been turned on for nearly every minute of the last 119 years, and it’s still going strong. The same goes…
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Who Provides IT Help to Businesses?
Who Provides IT Help to Businesses? If you have more than a handful of employees, the odds are good that you will have to turn to specialists to address your technology needs at some point. Depending on how extensive your technology needs are, you’ll likely solve this problem using at least one of three providers:…