News Room

News Room

  1. Four Advantages of Switching to a VOIP Phone System

    If you’re still using a traditional Private Branch Exchange (PBX) phone system for your small or mid-sized company, it might be time to consider a hosted VOIP solution.  While some technical planning will need to go into the transition, a cloud-hosted VOIP, or Voice-Over-IP, phone system can offer substantial advantages.  Here are the four biggest…

  2. Can Your Business Attract Millennial Workers?

    If you’ve tried to hire employees recently, you may have learned the hard way that the unemployment rate in the Triangle is four percent.  Recent data indicates that the millennial generation has closer to a 12% unemployment rate, however.  If you’re looking for employees, it may be more important than ever to attract millennials. There’s…

  3. The Best Way to Set Up Guest Wireless Access in Your Office

    For most office professionals, fast internet access is essential to getting work done.  If your device isn’t always connected to a wall – whether that device is a laptop, tablet or phone – that means that speedy wireless is essential.  For devices managed by your company, this can be addressed easily by setting up an…

  4. Are You Making the Most of Your Information?

    Your company has access to much more information than it did five years ago.   This is true whether your business is in a high-tech industry with multiple locations, or you’re in a traditional industry focused on a small number of larger local customers.  Due to the amount of data that is being collected and aggregated,…

  5. Is March Madness Wreaking Havoc on Your Office Bandwidth?

    Have you noticed recently that things are taking far longer than usual to load at work?  Are file downloads taking forever?  Before you call your internet service provider and sign up for that bandwidth upgrade they’ve been offering, you might want to take a look around your office and see if anyone seems more glued…

  6. How Will Technology Disrupt Your Company?

    McKinsey’s Digital Practice released an article last month detailing seven CEO focus points, as technology transforms both the value of companies’ products/services and the efficiency required to deliver them profitably. Where should CEOs put their focus?  It’s a critical question for any company, but it’s actually more critical for companies in industries that aren’t inherently…

  7. Ransomware Thieves Become Mature Businesses, Hire Customer Service Representatives

      In a sign of just how large the ransomware business is becoming, security vendor F-secure recently posted 34 pages of conversations between ransomware victims and the thieves’ “customer support representatives”.  Ransomware has become so lucrative that data thieves are hiring employees to help victims pay them – after all, they’d rather have your money…

  8. Two Lessons from the Amazon Outage This Week

    This week, Amazon’s Simple Storage Service (S3) went down across the East Coast, due to a typo by an engineer.  The result was website outages across a massive number of both smaller companies and major brands including Nest home thermostats and work productivity software Slack.  All told, more than 100,000 sites were affected by the…

  9. Cloudbleed: Why Password Expirations Bolster Your Security

    Recently, a company that manages 10 percent of all web traffic has been discovered to be leaking bits of customer information across the internet.  The company, CloudFlare, was relying on software that would occasionally provide different data than was requested. While most of this data was innocuous, some bits were definitely not – everything from…

  10. Volume Licensing Reduces Software Audit Pain

    In an earlier blog entry, we discussed the different types of software licenses and the benefits and drawbacks posed by each type.  In light of the heavy volume of software audits experienced by small and midsize companies, however, it’s worth revisiting the value of volume licenses. With traditional licensing, such as OEM or retail licensing,…