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  1. Does Your Business Have a Social Media Policy?

    Social media has become so prevalent that it’s rare to have an employee that doesn’t have an account on any service.  It’s also widespread across all age groups; in fact, a recent study found that Generation X spends 10% more time on social media each week than Millennials.  Generation X is now averaging 7 hours…

  2. Can Team Collaboration Software Improve Your Organization’s Productivity?

    With rumors swirling today that Amazon may buy Slack for as much as $9 billion, many people may be hearing about team collaboration software for the first time.  To be fair, the vast majority of businesses still rely on other software to handle internal office communication.  For most people, that software is email – it’s…

  3. Public Wi-Fi: A Safe Place for Your Data?

    With so many people needing internet access today, there are plenty of businesses that are willing to offer public Wi-Fi in exchange for a bit of your time (and money).  Millions of people use these networks every day, and while the vast majority of those connections don’t lead to any negative consequences, most of them…

  4. Network Administrators and the Value of Trust

    The last year has been a phishing and ransomware whirlwind.  A little less than a year ago, we talked about how more than 150,000 businesses had been targeted by ransomware, and the ransom demands were rising to upwards of $5,000.  Since that time, ransomware has gone from a novel, highly technical concept to a $400…

  5. Great Technology Is an Asset

    Technology is expensive.  Running even a small business today requires servers, workstations, a range of software suites, internet access, printers, phone systems, website design and maintenance, and several layers of data protection.  But if the first thing that comes to mind when you think of technology is “major expense item” then there’s a pretty good…

  6. Those Computer Reboot Request Pop-ups Are Actually Really Important. Here’s Why.

    Everyone has had this experience: you’re just starting up an important task or presentation, and an update reboot request pops up on your computer.  The best case scenario is that you have to ask it to go away for a short period, and it asks you periodically until you give up.  (I’m doing this even…

  7. Be Careful Before You Add That IoT Device to Your Network

    After years of promises by manufacturers, Internet of Things (IoT) device sales are increasing dramatically.  IOT devices are internet connected devices that people don’t traditionally associate with the internet – TVs, thermostats, lightbulbs, coffeemakers, and countless other devices which can be tracked and accessed remotely. But before you go buying and adding all of these…

  8. Beware of Phishing in Camouflage

    You’ve probably received plenty of spam emails from someone you’ve never met, asking you to click on a link.  Clicking those links will install viruses or malware on your computer unless you have an antivirus program blocking that from happening.  This process is called phishing (pronounced fishing), because cybercriminals will put hundreds of thousands of…

  9. Technology’s Role in Change Management

    Organizations have to periodically make major changes in processes.  While these changes are sometimes inspired by poor results, they are often inspired by changes in customer behavior or an increased competitive threat.  Whatever the reason, big changes aren’t to be taken lightly. Both Forbes and Small Business Trends have recently written articles on Change Management. …

  10. Four Advantages of Switching to a VOIP Phone System

    If you’re still using a traditional Private Branch Exchange (PBX) phone system for your small or mid-sized company, it might be time to consider a hosted VOIP solution.  While some technical planning will need to go into the transition, a cloud-hosted VOIP, or Voice-Over-IP, phone system can offer substantial advantages.  Here are the four biggest…