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Blog

  1. Ready, Fire, Aim! Four IT Changes that Require Advanced Planning

    Sometimes you must make decisions quickly in the business world.  Some opportunities are short-lived, and some problems need to be addressed quickly.  Other problems just aren’t worth the extra time you’d put into solving them perfectly. Of course, there are also times where quick decisions can lead to big problems.  Unfortunately, these problems don’t always…

  2. Process Produces Profit (and Peace of Mind, too)

    Is there anything that sounds more like a corporate money pit than Business Process Implementation?  It sounds like something GE has been doing while their stock fell 50% in the past year.  But the reality is that process is extremely important. As a company that manages network infrastructure, we’re admittedly biased.  Following established processes when…

  3. Three Ways SMBs Can Beat Big Business

    Currently, the top 15 companies in the US are sitting on $1 trillion of cash and investments they don’t even know how to profitably invest – enough to spend $3,000 on every person in the United States.  Depending on how you see things, this staggering figure can make you wonder how small businesses can even…

  4. Your Prospects Probably Don’t Have a Clear Buying Process

    There are very few things that all businesses have to do in order to be successful.  One of those is to sell products or services.  No matter how good you or your product is, if you can’t convince the customer to buy it, your business won’t last long. There are plenty of reasons why selling…

  5. Managing Your Business Through a Natural Disaster

    With hurricane Florence en route to North Carolina, people are getting nervous and planning ahead to take care of themselves and their family.  For company executives, however, there’s an additional layer of stress.  How a company performs during the worst of times determines how well equipped it will be to succeed during the best of…

  6. What Cyber Threats Do Small and Midsize Businesses Really Face?

    For several years now, there have plenty of scary headlines out there referencing billions in losses due to ransomware.  But are those losses real or estimated?  How is ransomware being defined?  And why do these stories always seem to be pushed by someone selling cybersecurity software? Insurance provider NAS has released top-level data from their…

  7. Is Your Business Prepared for the Next Recession?

    Paul Samuelson, the first American economist to win the Nobel Prize, once said “The stock market has forecast nine of the last five recessions.”  If anyone could accurately forecast recessions, they wouldn’t bother to do it for long, because they’d be rich beyond belief. That being said, there are some indicators that are better than…

  8. The Impact of Service Provider Interactions on Employee Happiness

    If your company is focused on a great workplace culture, the odds are high that employee satisfaction comes up frequently.  Are employees expected to complete a reasonable amount of work?  Are their working environments comfortable?  Do managers respect employees when interacting with them?  Ideally, your employees are motivated and challenged by the work they complete…

  9. How Leaders Inspire

    Last week’s blog discussed the importance of getting the right employees working for your organization and keeping it free from negative personalities.  Doing so helps to build an engaged workforce that’s committed to success.  But once you’ve got the right team together, what can you do as a leader to foster their best work? For…

  10. A CEO’s Most Important Job

    Most small business CEOs have plenty to worry about.  They need enough money coming in the door to cover their costs.  They need to ensure their service compares favorably to that of their competitors.  They also have to make sure their expenses are kept in check, and they aren’t subjecting themselves to any risks that…