If you felt like you were totally unprepared for the transitions you had to make in the first days of the Coronavirus crisis, don’t feel bad; so was the rest of the world. Hertz went bankrupt 12 days after the CEO described it as an exceptionally resilient company. A Congressional oversight meeting got Zoom-bombed because…
Category Archives: Managed IT Service
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Three Tools for Long-Term Remote Work
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Windows 7 is End-of-Life. What Does That Mean?
It’s been all over the news this week that Windows 7 officially reached “end-of-life” on Tuesday. Of course, that doesn’t mean your computer isn’t going to turn on today if you’re running Windows 7. It also doesn’t mean that Microsoft stopped selling Windows 7 this week. They stopped selling retail copies of Windows 7 way…
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Business-Class Computers are Better Computers
Disposable Technology Is Expensive It seems like nothing is built to last anymore. Incandescent bulbs, if you can get them, last around 1,500 hours. But an incandescent light bulb built in the late 1890’s has been turned on for nearly every minute of the last 119 years, and it’s still going strong. The same goes…
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Who Provides IT Help to Businesses?
Who Provides IT Help to Businesses? If you have more than a handful of employees, the odds are good that you will have to turn to specialists to address your technology needs at some point. Depending on how extensive your technology needs are, you’ll likely solve this problem using at least one of three providers:…
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Managed IT Services Packages – A Buyers Guide
Many businesses are lured in by the promise of a cheap “basic” managed IT services packages. These packages often sound like the perfect solution for businesses that don’t need all the bells and whistles of a full-service contract. But what many businesses don’t realize is that these basic packages can actually be more expensive in…
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Data Sprawl
Just as Houston’s lack of zoning regulations has led to some incongruous juxtapositions, the lack of data zoning in many companies can lead to similar problems. While there is a great deal of value in allowing different departments to use the software-as-a-service (SaaS) platforms that best meet their needs, this can also create a situation…
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Small-Town Technology Constraints
We’re located just a few miles south of downtown Raleigh, which is one of the most tech-forward areas in the country. But there are plenty of small towns only 20 to 30 miles away – towns that are well within our service area but offer a very different environment than the big city. There’s a…
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Cloud Services Considerations
Clearly, moving applications and data to the cloud is popular right now. You don’t have to look any further than cloud providers’ financial results: Microsoft reported that quarterly revenue from its Azure cloud was up 73% year over year. Amazon’s annual run rate is over $30 billion, up from $7 billion in 2015. The Benefits…
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IT Services Provider Red Flags
Warren Buffet famously said that it takes 20 years to build a reputation, and five minutes to ruin it. If that’s still true, most businesses don’t hang around long enough to earn a reputation. It doesn’t take quite 20 years anymore – tools such as online reviews have sped up that timeframe considerably. Unfortunately, they’ve…
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When To Scale Your IT Support
Most companies start out with zero IT support staff, if you exclude the person who has to stop what they’re doing and figure out what’s going on when technology stops working. As the company grows, that person might track down a freelancer they can pay to come help with the network when they get in…